Benji Banwart

Software Engineer → Platform Engineer

• Led the consolidation and modernization of Miller’s internal tooling ecosystem, transforming fragmented legacy tools into a cohesive, web-based platform used across Customer Service, Accounting, Management, Leadership, and Production—reducing manual workflows, eliminating redundant software, and improving day-to-day operational efficiency
• Architected, built, and actively operate the company’s production Kubernetes infrastructure, including cluster design, networking, storage, ingress, observability, and CI/CD integration—significantly improving deployment reliability, scalability, and uptime for business-critical systems
• Improved developer productivity and efficiency by building and maintaining shared platforms, deployment pipelines, and operational tooling—reducing friction between development, deployment, and production operations
• Owned end-to-end delivery of internal applications and platform features, from initial concept and requirements gathering through UI/UX design, development, QA, user feedback, deployment, and long-term maintenance
• Served as a primary production reliability and incident response engineer, diagnosing and resolving high-severity issues across order processing, internal APIs, workflows, ingress/DNS, and infrastructure—often under time-sensitive business constraints
• Reduced operational risk by proactively identifying and resolving infrastructure bottlenecks, security vulnerabilities, and reliability gaps before they impacted production systems or customer orders
• Implemented critical bug fixes, performance improvements, and architectural refinements across large number of codebases, directly supporting high-volume order entry and processing systems
• Collaborated closely with engineers as well as directly with stakeholders to design and evolve shared business-logic APIs and backend services that power core order entry and fulfillment workflows
• Acted as a go-to technical resource for colleagues, assisting with debugging complex issues, resolving problematic orders, and improving system observability and operational clarity

Product Listing Specialist → Software Developer

• Developed and maintained dynamic Jinja templates for production paperwork and internal reporting within the company’s ERP system, improving accuracy and efficiency across manufacturing and fulfillment workflows
• Collaborated with leadership to advise on web design and UI/UX improvements, enhancing usability for both internal tools and customer-facing systems
• Managed and optimized product listings across Amazon, Etsy, and Walmart, balancing SEO, pricing strategy, and operational constraints to drive sales and maintain healthy profit margins
• Partnered with product analysts and sales team to ensure data accuracy and consistency across SKU-based product catalogs and ERP systems
• Supported day-to-day operations by identifying and resolving inventory discrepancies, troubleshooting ERP and SKU issues that impacted production, fulfillment, and availability
• Gained hands-on operational experience by working directly in inventory and production workflows, developing a deep understanding of how software decisions affect real-world processes

Software Developer Contract

• Designed and built a custom automation platform to streamline product creation and synchronization across multiple sales channels, to significantly reduce manual effort and errors
• Integrated multiple third-party APIs and delivered a centralized web portal for managing internal tools
• Established the company’s Microsoft Azure environment
• Developed targeted automation and scraping tool to eliminate repetitive purchasing and warehouse-related tasks