Hello there, my name is
Benji Banwart
I build reliable systems that power real businesses
I specialize in building and operating high-impact internal platforms, developer tooling, and Kubernetes-based infrastructure
About Me
Software engineer and DevOps Admin delivering high-impact, business-critical systems for eCommerce operations.
I currently work with Miller’s Professional Imaging / Mpix, where I own the end-to-end design, development, and operation of internal applications and the Kubernetes-based infrastructure that Miller's applications run on.
My work spans platform engineering, DevOps automation, and modern web application architecture—supporting order processing, data pipelines, cross-department APIs, and automated reporting used across the business.
Outside of work, I enjoy traveling, volunteering, building houses, lifting weights, and playing instruments.
Technical Skills
Languages & Frameworks
Tooling & Automation
Databases
DevOps & Cloud
AI Tooling
Operating Systems
Work Experience
June 2023 - present
Software Engineer --> Platform Engineer
- Led the consolidation and modernization of Miller’s internal tooling ecosystem, transforming fragmented legacy tools into a cohesive, web-based platform used across Customer Service, Accounting, Management, Leadership, and Production—reducing manual workflows, eliminating redundant software, and improving day-to-day operational efficiency
- Architected, built, and actively operate the company’s production Kubernetes infrastructure, including cluster design, networking, storage, ingress, observability, and CI/CD integration—significantly improving deployment reliability, scalability, and uptime for business-critical systems
- Improved developer productivity and efficiency by building and maintaining shared platforms, deployment pipelines, and operational tooling—reducing friction between development, deployment, and production operations
- Owned end-to-end delivery of internal applications and platform features, from initial concept and requirements gathering through UI/UX design, development, QA, user feedback, deployment, and long-term maintenance
- Served as a primary production reliability and incident response engineer, diagnosing and resolving high-severity issues across order processing, internal APIs, workflows, ingress/DNS, and infrastructure—often under time-sensitive business constraints
- Reduced operational risk by proactively identifying and resolving infrastructure bottlenecks, security vulnerabilities, and reliability gaps before they impacted production systems or customer orders
- Implemented critical bug fixes, performance improvements, and architectural refinements across large number of codebases, directly supporting high-volume order entry and processing systems
- Collaborated closely with engineers as well as directly with stakeholders to design and evolve shared business-logic APIs and backend services that power core order entry and fulfillment workflows
- Acted as a go-to technical resource for colleagues, assisting with debugging complex issues, resolving problematic orders, and improving system observability and operational clarity
April 2014 - June 2023
Product Listing Specialist --> Software Developer
- Developed and maintained dynamic Jinja templates for production paperwork and internal reporting within the company’s ERP system, improving accuracy and efficiency across manufacturing and fulfillment workflows
- Collaborated with leadership to advise on web design and UI/UX improvements, enhancing usability for both internal tools and customer-facing systems
- Managed and optimized product listings across Amazon, Etsy, and Walmart, balancing SEO, pricing strategy, and operational constraints to drive sales and maintain healthy profit margins
- Partnered with product analysts and sales team to ensure data accuracy and consistency across SKU-based product catalogs and ERP systems
- Supported day-to-day operations by identifying and resolving inventory discrepancies, troubleshooting ERP and SKU issues that impacted production, fulfillment, and availability
- Gained hands-on operational experience by working directly in inventory and production workflows, developing a deep understanding of how software decisions affect real-world processes
July 2022 - June 2023
Software Developer Contract
- Designed and built a custom automation platform to streamline product creation and synchronization across multiple sales channels, to significantly reduce manual effort and errors
- Integrated multiple third-party APIs and delivered a centralized web portal for managing internal tools
- Established the company’s Microsoft Azure environment
- Developed targeted automation and scraping tool to eliminate repetitive purchasing and warehouse-related tasks
Notable Work
Production Kubernetes Platform
New infrastructure platform supporting Miller's technology stacks and tooling.
- Designed and operated multi-node Kubernetes clusters
- Migrated live production applications to new k8s platform
- Reduced operational risk and improved deployment reliability
- Implemented CI/CD, automated deployments, and secrets management
- Architected GitOps pipeline for continuous delivery
- Enabled developers to iterate and ship quickly on-platform without deep infrastructure knowledge
Internal Tooling Platform
Unified internal web platform used by Customer Service, Accounting, Management, Leadership, and Production teams.
- Led modernization of legacy internal tools into a cohesive web-based suite
- Built and maintained APIs and front-end applications supporting order processing, data workflows, and internal lab operations
- Collaborated closely with business stakeholders to deliver operational improvements
- Reduced manual processes and improved reliability across departments
- Increased workflow efficiency of speed-critical teams
Observability & Production Reliability
Operational visibility and reliability for production systems.
- Implemented robust monitoring and alerting systems for applications and infrastructure
- Diagnosed and resolved production incidents and performance issues
- Improved system resilience under load through scaling and optimization
- Evaluated CVEs for real-world impact and coordinated timely mitigations when necessary
